The Ombudsman serves Parliament and Western Australians by investigating and resolving complaints about the decision making of government agencies, local governments and universities, undertaking own motion investigations, reviewing child deaths and family and domestic violence fatalities and other functions, including monitoring and inspecting the use of certain powers by government agencies.
The Ombudsman is an officer of the Parliament, independent of the government of the day and acts impartially and fairly in all of its work. Our services are free and available to everyone. The Western Australian Ombudsman is Chris Field.
Do you have a complaint?
The Ombudsman investigates complaints about Western Australian public authorities including State government agencies, statutory authorities, local governments and public universities. See How to Make a Complaint for more information.
Electricity, gas or water complaint?
The Ombudsman is also the Energy and Water Ombudsman who investigates complaints concerning the provision of services by electricity, gas and water services providers. Visit the Energy and Water Ombudsman website.
The International Ombudsman Institute
The office of the Ombudsman is a member of the International Ombudsman Institute.
Click on the links below to access information sheets in community languages: